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	<title>Customer Satisfaction &#8211; Campaigns of the World</title>
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	<description>Best Advertising Campaigns &#38; Creative Marketing Ideas</description>
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		<title>McDonald’s Delivery Captures Moments of Joy in Colombia: A Second of Happiness</title>
		<link>https://campaignsoftheworld.com/ooh-campaigns/mcdonalds-a-second-of-happiness/</link>
		
		<dc:creator><![CDATA[COTW]]></dc:creator>
		<pubDate>Sat, 06 Jan 2024 06:43:28 +0000</pubDate>
				<category><![CDATA[OOH Campaigns]]></category>
		<category><![CDATA[#McDelivery]]></category>
		<category><![CDATA[A Second of Happiness]]></category>
		<category><![CDATA[Colombian Cuisine]]></category>
		<category><![CDATA[Colombian Fast-Food]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[DDB]]></category>
		<category><![CDATA[DDB Colombia]]></category>
		<category><![CDATA[Delivery Experience]]></category>
		<category><![CDATA[Door-To-Door Service]]></category>
		<category><![CDATA[fast food]]></category>
		<category><![CDATA[Fast-Food Experience]]></category>
		<category><![CDATA[Fast-Food Industry]]></category>
		<category><![CDATA[Food Delivery]]></category>
		<category><![CDATA[Happy Chaos]]></category>
		<category><![CDATA[Home Delivery Service]]></category>
		<category><![CDATA[Innovative Delivery]]></category>
		<category><![CDATA[McDelivery Crew]]></category>
		<category><![CDATA[McDelivery Happy Chaos]]></category>
		<category><![CDATA[McDonald's]]></category>
		<category><![CDATA[McDonald's Campaigns]]></category>
		<category><![CDATA[McDonald's Happiness]]></category>
		<category><![CDATA[McDonald's Happy Chaos]]></category>
		<category><![CDATA[McDonald's Initiative]]></category>
		<category><![CDATA[McDonald's Innovation]]></category>
		<guid isPermaLink="false">https://campaignsoftheworld.com/?p=29724</guid>

					<description><![CDATA[McDonald&#8217;s McDelivery: Capturing the &#8216;Happy Chaos&#8217; of Food at Your Door &#8211; A&#8230;]]></description>
										<content:encoded><![CDATA[<h3> McDonald&#8217;s McDelivery: Capturing the &#8216;Happy Chaos&#8217; of Food at Your Door &#8211; A Second of Happiness</h3>
<div itemscope itemtype="https://schema.org/VideoObject"><meta itemprop="name" content="McDonald's - A Second of Happiness | Happy Chaos | McDelivery" /><meta itemprop="description" content="About Campaign:<br />When an order from McDonald’s arrives, the sound of the doorbell immediately creates a rush of emotions in people – something McDonald’s calls ‘happy chaos’. McDonald’s launched its exclusive delivery service with the help of its own employees, who were perfectly placed to capture the buzz that people feel when a McDelivery arrives. Cameras were installed in the delivery crew’s hats, creating the first campaign featuring real, spontaneous photos gathered by a delivery crew. The photos used in the campaign all have the necessary legal permissions and rights granted by the people who appear in them.</p>
<p>Credits:-<br />Agency: DDB Colombia<br />CCO &#038; President: John Raúl Forero, Juan Carlos Chaves<br />EVP Managing Director: Adriana Taborda<br />VP Planning: Domingo Moreno<br />Brand Leader Account: Natalia Diaz<br />Account Executive PM: Rhanna Zorzella<br />Head of Art: Juan Felipe Jaimes<br />Creative Director: Diego Tamayo, Antonio Lopez / Miguel Van Bommel<br />Copywriter: Constanza Santacruz / Nicolás Prieto<br />Art Director: Diego Lopez / Alex Aguello<br />Motion Designer: Camilo Pulido / Erika Amaranto<br />Production: Dragonfly / Los Notarios</p>
<p>This video is about:-<br />A Second of Happiness, Happy chaos campaign, how to film customer satisfaction, emotional delivery experience, fast-food delivery innovation, happiness, delight, joy, excitement, surprise, McDonald&#8217;s delivery, happy chaos, delivery experience, customer satisfaction, innovative campaign, fast-food delivery, Colombia, McDonald&#8217;s Ads, Advertising Campaigns&#8221; /><meta itemprop="uploadDate" content="2024-01-06T06:08:12.000Z" /><meta itemprop="thumbnailUrl" content="https://s2.dmcdn.net/v/VZebq1bcF8Dw-7mb0/x180" /><meta itemprop="duration" content="P90S" /><meta itemprop="embedUrl" content="https://geo.dailymotion.com/player/xmnqd.html?video=x8r7mno" /><script src="https://geo.dailymotion.com/player/xmnqd.js" data-video="x8r7mno"></script></div>
<p>&nbsp;</p>
<p>In a bid to celebrate the joyous moments that accompany home deliveries, McDonald&#8217;s in Colombia, through its DDB affiliate, has launched the &#8220;A Second of Happiness&#8221; campaign. With the home delivery service gaining immense significance in the Latin American country, this campaign aims to authentically portray the happiness experienced by consumers when their McDonald&#8217;s orders arrive at their doorsteps.</p>
<p>The innovative approach taken by the multinational giant involves incorporating cameras into the caps worn by the delivery personnel. This ingenious move allows them to capture genuine and candid moments as the customers receive their much-awaited orders. The campaign features a collection of authentic photographs, all skillfully captured by the dedicated McDelivery workers.</p>
<p>The <a href="https://campaignsoftheworld.com/print/mcdonalds-every-order-get-its-own-trip/" target="_blank" rel="noopener">McDonald’s Delivery campaign</a> in Colombia is a meticulous process that involves the capture of hundreds of photographs. Each image undergoes a thorough selection process, and legal permissions from the subjects are obtained to ensure the campaign&#8217;s authenticity and compliance with privacy regulations. To enhance the campaign&#8217;s impact, iconic moments in history have been integrated into the creative process.</p>
<p>According to a statement from the DDB Colombia agency, &#8220;This action made it possible to demonstrate that happiness sometimes only takes a second.&#8221; The McDelivery workers, who play a crucial role in the &#8216;A Second of Happiness&#8217; campaign, have taken hundreds of photographs featuring different people in their homes and workplaces. The best among these images have been carefully selected for the campaign, ensuring that all necessary legal permissions and rights have been obtained from the individuals portrayed.</p>
<p>In summary, the &#8220;A Second of Happiness&#8221; campaign by McDonald’s Delivery in Colombia is a testament to the brand&#8217;s commitment to capturing and celebrating the fleeting moments of joy that their service brings to customers. Through genuine and candid photography, this innovative approach not only showcases the happiness of consumers but also emphasizes the importance of these brief moments in our lives. McDonald&#8217;s continues to lead the way in delivering not just food but also happiness, one second at a time.</p>
<p><strong>Credits</strong><br />
Campaign: A Second of Happiness<br />
Agency: DDB Colombia<br />
CCO &#038; President: John Raúl Forero, Juan Carlos Chaves<br />
EVP Managing Director: Adriana Taborda<br />
VP Planning: Domingo Moreno<br />
Brand Leader Account: Natalia Diaz<br />
Account Executive PM: Rhanna Zorzella<br />
Head of Art: Juan Felipe Jaimes<br />
Creative Director: Diego Tamayo, Antonio Lopez / Miguel Van Bommel<br />
Copywriter: Constanza Santacruz / Nicolás Prieto<br />
Art Director: Diego Lopez / Alex Aguello<br />
Motion Designer: Camilo Pulido / Erika Amaranto<br />
Production: Dragonfly / Los Notarios</p>
<p>This campaign is about:<br />
McDonald&#8217;s, McDelivery Crew, Home Delivery Service, Delivery Experience, Happy Chaos, McDonald&#8217;s Campaign, Fast-Food, Customer Satisfaction, Food Delivery, Door-To-Door Service, Innovative Delivery, Fast-Food Experience, Colombian Fast-Food, McDonald&#8217;s Initiative, McDonald&#8217;s Happiness, Fast-Food Industry, McDonald&#8217;s Innovation, <a href="https://en.wikipedia.org/wiki/List_of_McDonald%27s_marketing_campaigns" target="_blank" rel="noopener">McDonald&#8217;s Campaigns</a></p>
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			</item>
		<item>
		<title>Brands will utilize social media differently to connect with consumers</title>
		<link>https://campaignsoftheworld.com/news/brands-will-utilize-social-media-differently-to-connect-with-consumers/</link>
					<comments>https://campaignsoftheworld.com/news/brands-will-utilize-social-media-differently-to-connect-with-consumers/#respond</comments>
		
		<dc:creator><![CDATA[COTW]]></dc:creator>
		<pubDate>Tue, 23 Feb 2016 03:38:24 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Conversocial]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[FB Messenger]]></category>
		<category><![CDATA[Hootsuite]]></category>
		<category><![CDATA[Lithium]]></category>
		<category><![CDATA[Messenger]]></category>
		<category><![CDATA[Salesforce]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Spredfast]]></category>
		<category><![CDATA[Sprinklr]]></category>
		<category><![CDATA[Sprout Social]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[Twitter Customer Service]]></category>
		<guid isPermaLink="false">https://campaignsoftheworld.com/?p=7983</guid>

					<description><![CDATA[In 2016 brands will utilize social media differently to connect with consumers. As&#8230;]]></description>
										<content:encoded><![CDATA[<p>In 2016 brands will utilize social media differently to connect with consumers. As twitter announces new way for brands to connect with consumers, Facebook as well plans to launch ads within FB Messenger in Q2 this year. </p>
<h2>Facebook Plans To Put Ads In Messenger</h2>
<p><a href="https://campaignsoftheworld.com/news/brands-will-utilize-social-media-differently-to-connect-with-consumers/attachment/facebook_messenger_ads/" rel="attachment wp-att-7984"><img fetchpriority="high" decoding="async" src="https://campaignsoftheworld.com/wp-content/uploads/2016/02/facebook_messenger_ads.jpg" alt="facebook_messenger_ads" width="850" height="536" class="aligncenter size-full wp-image-7984" title="Brands will utilize social media differently to connect with consumers 3"></a><br />
The report, which cites leaked documents detailing Facebook&#8217;s plans, suggests that ads inside of Messenger will be different than those that appear elsewhere on Facebook. The ads will only appear in message threads with businesses and businesses will only be able to serve ads to people who previously contacted them via Messenger. <a href="http://techcrunch.com/2016/02/18/facebook-messenger-ads/" target="_blank" rel="noopener">Read Full Article</a></p>
<h2>Twitter’s New Customer Service Features Make It Easier To Send Private Messages And Feedback</h2>
<p><a href="https://campaignsoftheworld.com/news/brands-will-utilize-social-media-differently-to-connect-with-consumers/attachment/twitter-customer-satisfaction/" rel="attachment wp-att-7985"><img decoding="async" src="https://campaignsoftheworld.com/wp-content/uploads/2016/02/twitter-customer-satisfaction.jpg" alt="twitter-customer-satisfaction" width="850" height="567" class="aligncenter size-full wp-image-7985" title="Brands will utilize social media differently to connect with consumers 4" srcset="https://campaignsoftheworld.com/wp-content/uploads/2016/02/twitter-customer-satisfaction.jpg 850w, https://campaignsoftheworld.com/wp-content/uploads/2016/02/twitter-customer-satisfaction-300x200.jpg 300w, https://campaignsoftheworld.com/wp-content/uploads/2016/02/twitter-customer-satisfaction-768x512.jpg 768w, https://campaignsoftheworld.com/wp-content/uploads/2016/02/twitter-customer-satisfaction-600x400.jpg 600w" sizes="(max-width: 850px) 100vw, 850px" /></a></p>
<p>If you’re the kind of person who likes to talk to businesses on Twitter, the company is rolling out some new options to improve those interactions.<br />
First, businesses can now add a “send a private message” button to their tweets. So you might start a conversation with a business via public tweets, but at a certain point they can ask you to move to direct messaging with just a single tap or click. Second, Twitter is adding an option for businesses to privately ask you for feedback after a customer service interaction. <a href="http://techcrunch.com/2016/02/18/twitter-customer-service/" target="_blank" rel="noopener">Read Full Article Here</a></p>
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